Support

Contact AI Video

Contact us for account, billing, privacy, copyright, safety, or technical support. AI Video operates from Singapore.

Effective date: 9 October 2026

Primary support

Escalation

If you cannot reach primary support, email minnchitthu2013@gmail.com.

What to include

Include your account email, project or transaction reference if applicable, the date, and a concise description. Do not send passwords, card details, authentication codes, identity documents, or unrelated sensitive information by email.